Sales Development Representative – Healthcare Technology

About the role

As a Sales Development Representative at ZimalCloud, you will help expand our presence in the U.S. healthcare technology market by identifying prospective customers and initiating meaningful business conversations.

ZimalCloud provides healthcare technology solutions designed to simplify medical practice operations, including Electronic Health Records (EHR), Practice Management, Gastroenterology (GI) workflows, Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Behavioral Health Integration (BHI), and other care management services.

Key Responsibilities

• Identify and research U.S.-based physicians, medical practices, practice owners, and healthcare decision-makers.
• Generate leads through LinkedIn, email outreach, professional networks, directories, and other prospecting channels.
• Contact prospective customers through calls, emails, LinkedIn, and other professional communication channels.
• Introduce ZimalCloud’s healthcare software and explain its value for practice efficiency, workflow automation, and care management.
• Qualify leads based on practice needs, decision-making authority, and potential interest.
• Schedule product demonstrations and discovery meetings for qualified prospects.
• Maintain accurate prospect information, outreach activities, and follow-up records in the CRM.
• Build and maintain professional relationships with healthcare providers and practice managers.
• Collaborate with the sales and marketing teams to improve outreach strategies and lead conversion.
• Work toward agreed-upon targets for qualified leads, meetings booked, and sales opportunities generated.

What you bring

• Strong communication, interpersonal, and relationship-building skills.
• Interest in healthcare technology, medical practice operations, or healthcare software sales.
• Ability to research prospects and identify relevant decision-makers.
• Confidence in conducting professional outreach through phone calls, email, and LinkedIn.
• Good organizational skills and consistent follow-up habits.
• Ability to work independently in a remote environment and collaborate with a distributed team.
• Basic familiarity with CRM systems, LinkedIn Sales Navigator, or lead-generation tools is an advantage.
• Previous experience in sales development, lead generation, B2B sales, SaaS sales, or healthcare sales is preferred.
• Experience targeting U.S. healthcare providers or medical practices is a plus.
• Professional English communication skills.

What we offer

• Remote work opportunity.
• Exposure to the U.S. healthcare technology and SaaS market.
• Opportunity to build expertise in healthcare software sales and business development.
• Collaborative and growth-oriented working environment.
• Opportunity to contribute directly to ZimalCloud’s customer acquisition and business growth.
• Performance-based incentives or commission, where applicable and agreed upon.